Hey There, Friend!
Got a question? Hit a snag? Just want to tell us how Aquila saved your GPA? We're all ears. Well, technically all eyes since this is text-based, but you get the idea.
Using the Aquila App?
For the fastest and most accurate support, submit your request directly from the app. You can even attach your document so we can diagnose issues instantly!
We're Pretty Quick
Most tickets get a response within 24 hours. We read every single one. Yes, even the ones that just say "it's broken."
Real Humans Here
No chatbots, no AI-generated responses (ironic for an AI-powered app, we know). Just actual humans who actually care.
Zero Judgment Zone
"Dumb questions" don't exist here. If you're confused, it's probably our fault for not making something clear enough.
Fun Aquila Fact
"Aquila" is Latin for "eagle" and also a constellation. We chose it because eagles have excellent vision—just like our eye for APA formatting.(That's the story we tell people anyway.)
Drop Us a Line
Bug reports, feature ideas, love letters, strongly-worded opinions about Oxford commas—we want to hear it all.